Shipping Policy

Shipping Policy

Thank you for shopping at Tend Global! We are committed to providing you with a smooth and hassle-free shopping experience, and that includes making sure your orders are delivered to you in a timely and reliable manner.

Shipping Options

We currently offer free shipping to the United States and UK. We have partnered with reputable carriers to provide you with the following shipping options:

  • Standard Shipping: Orders will be delivered within 5-7 business days after they have been processed and shipped.

Please note that the estimated delivery times are based on business days, which exclude weekends and holidays. We also offer free standard shipping on all orders over $50 within the United States and Canada.

Order Processing Time

We process orders as quickly as possible, usually within 1-2 business days after you have placed your order. However, please note that during peak periods such as holidays, processing times may be longer.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number that you can use to track your package online. Please note that it may take up to 24 hours for the tracking information to be updated.

Shipping Rates

Shipping rates are calculated based on the weight and destination of your order. You can view the shipping rates for your order during the checkout process.

International Shipping

At this time, we do offer international shipping. We have partnered with reputable carriers to provide you with the following shipping options:

  • Standard Shipping: Orders will be delivered within 5-7 business days after they have been processed and shipped.

 

Delivery Issues

If you have any issues with the delivery of your order, please contact us at hello@tend.global and we will do our best to resolve the issue as quickly as possible.