Shipping Policy

Shipping Policy

Thank you for shopping at Tend Global! We are committed to providing you with a smooth and hassle-free shopping experience, and that includes making sure your orders are delivered to you in a timely and reliable manner.

Shipping Options

We currently offer free shipping to the United States and UK for total orders above £50.00 / $60.00 USD.

    Please note that the estimated delivery times are based on business days, which exclude weekends and holidays. 

    All orders outside of the UK and the United States may be liable to customs duties and charges payable by the receiver, free shipping on orders higher than the equivalent of £50.00 / $60.00 USD, normal shipping fees apply on orders below this value.

    Order Processing Time

    We process orders as quickly as possible, usually within 1-2 business days after you have placed your order. However, please note that during peak periods such as holidays, processing times may be longer.

    Order Tracking

    Once your order has been shipped, you will receive an email with a tracking number that you can use to track your package online. Please note that it may take up to 24 hours for the tracking information to be updated.

    Shipping Rates

    Free shipping on all orders on orders higher than £50.00 / $60.00 USD.

    International Shipping

    We do offer free international shipping on orders higher than £50.00 / $60.00 USD. or the equivalent thereof in your currency. We have partnered with reputable carriers to provide standard shipping to most countries outside of the UK and US, however, please keep in mind that there may be customs duties and charges payable.  The carrier will reach out to you directly, requesting payment for these amounts which need to be covered by you.

    Delivery Issues

    If you have any issues with the delivery of your order, please contact us at hello@tend.global and we will do our best to resolve the issue as quickly as possible.